Yodel are indeed appalling. My parents ordered a Freeview+ box that Yodel was supposed to deliver. First box was collected by Yodel from the supplier..and was never seen again. Second box..... was collected by Yodel from the supplier..and was never seen again. Third box..made it to Inverness, and was collected there for them by a neighbour before it too could be lost.
I ordered a Kindle, and, having been looking forward to getting it for ages, paid the extra for delivery by 1300 next working day. 1300 the next working day it hadn't even left the Perth Yodel facility. It was checked out after that...then returned to Perth without even attempting delivery. It was delivered the next day. Luckily, Amazon are generally good (at least in my experience), and they refunded the entire delivery fee because of the hassle.
no subject
My parents ordered a Freeview+ box that Yodel was supposed to deliver.
First box was collected by Yodel from the supplier..and was never seen again.
Second box..... was collected by Yodel from the supplier..and was never seen again.
Third box..made it to Inverness, and was collected there for them by a neighbour before it too could be lost.
I ordered a Kindle, and, having been looking forward to getting it for ages, paid the extra for delivery by 1300 next working day.
1300 the next working day it hadn't even left the Perth Yodel facility.
It was checked out after that...then returned to Perth without even attempting delivery.
It was delivered the next day.
Luckily, Amazon are generally good (at least in my experience), and they refunded the entire delivery fee because of the hassle.