Toby Atkin-Wright

Fifteen years ago I started working for Scotland Online, as the business was called back then. I started contracting through an agency in March ’06, and then when we realised I’d be there for a longer run, directly contracting from September the same year. And when it was obvious that I’d be about for a longer longer run, I became an employee in September 2010. All seems like another world.

When I started I think I was one of two software developers working for a company that was mostly focused on systems and infrastructure work. I spent the first couple of years writing PHP and MySQL, a skill set that meant I was well placed to develop the internal tools for handling the 1911 census project when we won that. And I’ve been doing the same sort of thing ever since, with technologies changing as the years have passed.

The company name changed to Brightsolid Online Publishing, then DC Thomson Family History, then Findmypast, but it is still the people I work with, and the history we work on, that continue to make work a pleasure.

Work has a 6-month full-time vacancy in the Dundee-based Customer Support Team.

The position provides telephone and email support to customers of family history websites including findmypast.co.uk, britishnewspaperarchive.co.uk and scotlandspeople.gov.uk, responding to questions, queries and complaints, assisting with quality checking of family history records, and interacting with customers. The salary for this role is £7.85 per hour.

CVs should be sent to recruitment@brightsolid.com. The closing date for applications is Friday 2 March 2012.

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